Please read these terms and conditions carefully before placing your order.
If you have any questions, do not hesitate to contact us.
Payment
Delivery
Shipping Costs
Returns & exchanges
Privacy
Registered address
Copyright
Gift Vouchers
Payment
We accept the following methods of payment: Credit Cards, Debit Cards or Paypal. We accept orders online or over the phone (01) 526 2556, We are NOT able to accept cheques at this time.
Delivery
We aim to send your purchase within 2 business days, usually less. If this is not possible, we will contact you as soon as possible. We can not be held responsible for delays due to the Courier Service or Post Office Please allow up to 6 days for delivery.
Shipping Costs
Eire Delivery: ALL Items are shipped from our warehouse in the UK. Shipments from UK to Eire are classed as international. Our Courier charges are as follows: Small Orders under total value of €9.99 will be charged at €6.50. Orders in the value range €10.00 up to €99.99 will cost a flat rate €14.99 per order, and orders value over €100.00 will cost a flat rate of €18.99 per order.
You may send your own courier to collect if you prefer.
Returns & Exchanges
We hope that you will be pleased with your purchase. If this is not the case, please don't hesitate to contact us. Our Customer Care number is (01) 526 2556. If you wish to return your items, you must do so within 14 days of receiving them and at your own costs. Items must be returned in new condition: unused, unwashed, in their original packaging and with all the instructions. You can choose a refund or an exchange.
In the unlikely event of you receiving a faulty item, It can be returned for a full exchange or refund.
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When returning your items, please make sure you enclose a copy of your order or the following information: name, address, and telephone number – order number - list of items returned and reason for returning - what you would like us to do (refund / exchange). We recommend that you use recorded delivery, please contact your Post Office for advice.
Privacy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. The type of information we will collect about you includes: your name, address, email address. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
Please Note: WE DO NOT Keep Customers Credit Card Details On File, Card Details Are Deleted After Payments Are Taken.
Address
Kids Army Shop
PO BOX 14519
SHERWOOD ROAD
Bromsgrove
Worcestershire
B60 3BG
UK
(Office Only - Not A Shop!)
Copyright
All photos, images and texts on this site are copyrighted and can not be used without the owner's written permission.
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